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This evening, I called Mercury support to help troubleshoot a WiFi connection from the router. Noel was our support person. I wanted to let you know what a great job he did. He was very patient and continued troubleshooting until the issues were completely resolved. He was very pleasant and very knowledgeable. I was very impressed. Even when I became frustrated with the router reset not working (when it really was working), he assured me we would resolve the problem. And we did! Job well done Noel. Thank you!
Michelle K., Casco, WI