I just had to send this email to you. Phil came in this morning and said he called China last night and was thrilled with the quality of the voice and with the ease of the call. I also wanted to let you know that all the phones have been working so good and we are very happy with them:) Thank you for all of your energies and kindness getting us up and running correctly!

MarlaMidland, MI

Thank You! Last week I could not connect to www.mercury.net. I called tech help and learned that your experts identified unusual activity. They were about to contact me when I called. Over several phone calls, Tim, Jason and one other guy that I did not write down helped me re-establish connection and helped me get established with Malwarebytes, etc. All three of these guys were TERRIFIC! I have been a Mercury customer since about 1997 and one reason is the great service provided. Thanks Mercury Team!

Jim S.Elk Rapids, MI

The local rep was very helpful to me when my computer was acting up; he solved my problem in a few minutes. You are a great company and I am very happy with the service provided to me for many years.

Barbara K.Manitowoc, WI

We have had your service for 6 years and have always been delighted with the professionalism of every person we have met.

Marsha B.Kewaunee, WI

I have to tell you, the service is awesome. We've been a customer of yours for many years, since (dial-up)... Service has been absolutely fantastic.

Roger B.Washington, MI

Jason, thank you so much for all you did ... for being so helpful and pleasant ... that sure makes a difference ... one doesn't always get good service today.

Jeanmarie S.Manitowoc, WI

This evening, I called Mercury support to help troubleshoot a WiFi connection from the router. Noel was our support person. I wanted to let you know what a great job he did. He was very patient and continued troubleshooting until the issues were completely resolved. He was very pleasant and very knowledgeable. I was very impressed. Even when I became frustrated with the router reset not working (when it really was working), he assured me we would resolve the problem. And we did! Job well done Noel. Thank you!

Michelle K.Casco, WI

Thank you so much for all you do for your customers. You are always so helpful when called upon, even for simple frustrations… your employees are quite knowledgeable along with their kind dispositions! Many thanks.

AnonymousEvart, MI

I just wanted to take a moment to thank you for the wonderful service we have received from Mercury since we joined Mercury. Even without all of the recent added enhancements, the service you have provided has been without fault. We sometimes take for granted those things. Thanks.

AnonymousBrighton, MI