Wireless Broadband

This evening, I called Mercury support to help troubleshoot a WiFi connection from the router. Noel was our support person. I wanted to let you know what a great job he did. He was very patient and continued troubleshooting until the issues were completely resolved. He was very pleasant and very knowledgeable. I was very impressed. Even when I became frustrated with the router reset not working (when it really was working), he assured me we would resolve the problem. And we did! Job well done Noel. Thank you!